FREQUENTLY ASKED QUESTIONS

WHAT IS COUNSELING?

Counseling psychology is a general practice and health service provider specialty in professional psychology. It focuses on how people function both personally and in their relationships at all ages. Counseling psychology addresses the emotional, social, work, school and physical health concerns people may have at different stages in their lives, focusing on typical life stresses and more severe issues with which people may struggle as individuals and as a part of families, groups and organizations. Counseling psychologists help people with physical, emotional and mental health issues improve their sense of well‐being, alleviate feelings of distress and resolve crises. They also provide assessment, diagnosis, and treatment of more severe psychological symptoms.

DO I HAVE TO BE A CHRISTIAN TO COUNSELING AT NEW HOPE?

No.  Our staff have a personal Christian faith.  In fact, it is this faith that has moved them to seek to counsel and help those who are wounded and suffer.  We consider it a privilege to serve all that are hurting emotionally: individuals, families, marriages, adults, teens and children.

ARE YOU PART OF A PARTICULAR DENOMINATION?

No.  New Hope Christian Counseling Centers and Foundation are not affiliated with any particular denomination.  Our staff attend various churches and we see ourselves to adjuncts to many churches, schools and organizations in the communities we serve.

IF I COME IN FOR COUNSELING, ARE YOU GOING TO EVANGELIZE OR PREACH AT ME?

No.  Our staff is highly professional and our role is the care of the soul and healing of the wounds whether from the past, such as an abuse victim, or present, as in a struggling marriage, or relationship with a son or daughter.  Our staff work with many Christians and our understanding of the Christian faith allows us to work effectively with them.  We do believe that there are principles that are universal to emotional health (i.e. learning to forgive, learning to love our neighbors, learning to resolve conflicts).

DO YOU ACCEPT INSURANCE?

Yes.  Many of our licensed therapists do accept insurance and are providers on many PPO panels (check with your insurance and your provider).  We would be glad to verify your insurance benefits to see how we may help.

WHAT IF I DON'T HAVE INSURANCE?

We do accept funds from the Victim's Witness Program, Recovery Assistance Foundation, cash, checks and credit cards.  We also will work with clients on a sliding scale basis upon request. 

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